/@Tonalqualityx
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8.6
@Tonalqualityx
Technical Product Strategist Building Systems That Support Real Humans
AI Fluency Score
8.6/10
Assessed 11/24/2025
Velocity
Mike Dion has spent over a decade figuring out why things break before they actually do. The pattern's consistent: someone has a problem, everyone's focused on the obvious fix, and Mike's the one asking "okay but what's actually broken here?" Sometimes that's architecting a multi-tenant platform that can handle a dozen constantly-changing sites. Sometimes it's debugging a hospital database collision that stumped HR for weeks. Lately it's been integrating LLMs into workflows that deliver real value, not because AI is magic, but because he knows where human insight ends and force multiplication begins.
Here's what matters: building things that actually help people, being honest about what works and what doesn't, and caring enough to get the details right even when no one's watching. Technology should get out of people's way and let them do what they're trying to do—whether that's managing content without needing a developer, or running a business without the systems fighting them. The work is about creating the conditions for people to succeed, building infrastructure that turns obstacles into opportunities. It's possible for things to be better than they are. Sometimes all that takes is someone willing to stay up until 5am making sure the experience feels right, not just functional. That's the work.
Generated 12/1/2025
Mike Dion is a Technical Product Strategist with over a decade of experience building systems that solve the right problems, not just the obvious ones. He architects multi-agent AI workflows with hierarchical instruction sets, persistent context management, and self-monitoring checkpoints that prevent the drift most practitioners never even notice. His discovery-first approach—investing heavily in understanding what's actually broken before touching code—compresses weeks of work into days while maintaining the rigor production systems demand.
These capabilities position him to tackle the infrastructure challenges that compound: legacy systems that fight their users, workflows that break at scale, AI integrations that deliver real value rather than demo magic. Someone who stays up until 5am because the experience should feel right, not just functional, is someone building toward work that matters.
At Indelible I operated as Founder and Technical Product Owner across two complementary dimensions: leading an agency providing WordPress development, SEO strategy, and content services to 40+ concurrent clients, and executing contracted technical work including hospital systems management for critical infrastructure (door access control, badge management, database troubleshooting). In both contexts, I wore every hat, from hands-on technical execution (custom PHP/MySQL/JavaScript tools, emergency migrations, SQL-based debugging) to strategic client services (content strategy workflows, SEO campaigns delivering 900% traffic increases, mission-driven positioning) to operational leadership (managing up to 12 contractors, building SOPs and quality systems, maintaining long term client relationships across 20+ organizational websites).
The common thread across seemingly disparate work (designing LLM-assisted content workflows that made clients cry recognizing their mission, diagnosing WordPress AJAX bugs through systematic debugging, or identifying employee database collisions in merged hospital systems) was systems thinking: seeing beyond stated symptoms to root causes, building preventive infrastructure rather than reactive fixes, and enabling others' success through thoughtfully designed operational systems. I built support structures that helped team members with different working styles consistently deliver quality, created SEO strategies that continued generating leads 6+ months after campaigns ended, and identified architectural flaws (database design issues, technical debt) before they cascaded into systemic failures.
Over 12 years my role evolved from implementation specialist (building WordPress sites, writing code) through solutions architect (multi-tenant SaaS, headless CMS, custom database systems) to product strategist (AI workflow design, process innovation, vision casting). By 2023-2024 I had stopped writing code to focus on defining vision and strategy, using tools like Claude Code to maintain technical credibility while concentrating on the "what" and "why" rather than the "how." This progression prepared me to operate as a product-technical bridge: understanding both user psychology and engineering constraints, translating between stakeholder needs and technical reality, and delivering measurable business outcomes through strategic thinking backed by hands-on technical credibility.