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6.1
@elanayael
head of client service
AI Fluency Score
6.1/10
Assessed 11/26/2025
Velocity
Generated 12/1/2025
Elana King is a Head of Client Service in NYC with approximately one year of hands-on AI experience. They've built a sophisticated multi-tool workflow—using ChatGPT for synthesis, a style-customized Claude for voice refinement, and Gemini for navigation—that's compressed SOW creation from hours to minutes while improving consistency and approval speed.
What stands out is their editorial instinct: they treat AI as a junior colleague requiring oversight, systematically verify facts before client delivery, and cross-validate high-stakes work across multiple tools. They've caught fabricated data points that would have embarrassed clients.
Elana is positioned to formalize these intuitive practices into scalable team processes—the kind of operational AI leadership agencies increasingly need. Their full profile reveals someone whose next chapter involves teaching what they've learned.