Sam Bernardo

Sam Bernardo is a Sales Manager and internal AI transformation guide with 11 years at Furniture Bank, a social enterprise dedicated to ending furniture poverty. Sam builds mission-driven AI workflows that blend organizational context, audience awareness, and empathetic tone into practical daily tools. She designs shared prompt ecosystems across her team, architects peer-to-peer knowledge transfer systems using Gemini and custom GEMS, and implements multi-layered verification processes that reflect genuine critical thinking rather than passive AI consumption.

These capabilities position Sam to lead the next phase of Furniture Bank's digital evolution, turning departmental automation pilots into scalable, organization-wide systems that free her team for higher-value, mission-critical work.

Eleven years wearing multiple hats at a social enterprise, now channeling that operational instinct into AI-powered transformation. The full story is worth exploring.